Tag Archives: Book Review

The Starbucks Experience

The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary, by Joseph Michelli, 2007. There is a wealth of wisdom in this short, easy to read book about how to get and keep loyal customers that come back to you … Continue reading

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Who’s Got Your Back by Keith Ferrazzi

Who’s Got Your Back: The Breakthrough Program to Create Deep, Trusting Relationships that Create Success – And Won’t Let You Fail, by Keith Ferrazzi, 2009. One of the best advantages of getting a bit older is that we have made … Continue reading

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