Emotional Intelligence 2.0, 2009, Travis Bradberry & Jean Greaves, Talent Smart, San Diego, California.
This book is a bit different. Although, I have a whole library of books on social & emotional intelligence very few offer concrete action steps on how to improve the various elements of emotional intelligence. The Talent Smart team has done that nicely in this small purse sized book. It is filled with great and very practical suggestions on what each of us can do on a daily basis to practice these competencies. Pick it up and just select one area for yourself per day to practice. You will be delightfully surprised how well you begin mastering these skills.