Remembering people as individuals is the cornerstone to building powerful personal and professional relationships. Start with remembering their name with a word picture. Our minds usually think in pictures. And it helps to exaggerate your picture so you will remember it quickly. Remember this picture is just for you – don’t share it.
Now that you remember someone’s name, let’s have a meaningful conversation with this person. Pretend you are at a business event and you are talking to someone new. Practice on them. Stop any distractions by maintaining good eye content with the person. Listen closely and really hear what they are saying. Be curious and focus, focus, focus!
- Listen for information about these six general areas: where they live, family and friends, paid and community work, travel adventures, unique interest and finally their ideas.
- Ask about any other areas that you are curious about – be interested in them as an individual.
Now create a word picture in your mind to remember what you just heard. Dale Carnegie calls this “conversation links”. Create a picture – the more exaggerated the better- that links together these pieces of information. Dale Carnegie trainers give hysterical examples in the live training. It works! You don’t forget the picture or the individual and their unique story.