Kit Prendergast, PCC
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Tag Archives: optimism
It’s All So Complicated!
I’m actually a very patient person. And I’m bright, fairly tech savvy, can make time and have resources available to me. It’s just that everything in today’s world is so complicated. These last few weeks have pushed my patience and good humor to the edge. Here’s my story . . .
I leave in a couple of days for a three week Global Volunteers work assignment in Greece. I’ll be gone from the office a full month so there are lots of projects to be taken care of both here at the office, at home and in my community work. But since I’ve lived overseas and travel quite a bit it shouldn’t be hard. Or is it?
Passwords, Passwords & More Passwords
If you have oodles of time and enjoy the thrill of the chase to solve just one problem per day then tackling the banking industry; the health care system; the mobile phone network or the Greek ferry system will provide hours of entertainment. But I don’t have that time and energy – and I don’t have a secretary (as I remind my 94 year old attorney Dad with his own secretary).
And everything needs a password, a log-in and then a host of “security questions”. The funniest was this past weekend when I had to answer a series of “multiple choice” questions from three different banking people asking the most obscure questions – no longer your favorite color or mother’s maiden name.
So here’s what I’ve learned in this entire process.
- First., punch “0” over and over to try and connect with a live person. Forget trying to go through the prompts hoping to find one that matches what you’re looking for – it’s just not going to happen.
- Second, try my sister’s trick which is to simply plead ignorance and say that you don’t use/own a computer and therefore can’t do these transactions on-line yourself. The live person will usually say “No problem, I’ll do it for you”. Works beautifully.
- Third, when you’ve reached the end of your patience, as I did with getting two sets of instructions from my mobile phone carrier, turn the task over to someone who still has the strength to persevere – hubby, Wally, retired Marine who loves a good challenge. I found myself saying to the young phone salesperson “Are you telling me that this IPhone which is “smart” enough to make spaghetti sauce can’t be used anyplace in Europe”. Yep, that’s what she was saying ’cause Greece is a GM Country – now what does that mean?
- And finally, keep your sense of humor and expectations very, very low. Don’t expect to get an answer to your question the first time around but rather you will be referred on and on and on. Someday you may get an answer if you still remember or care about the question.
“Leaving on a Jet Plane . . . “
Sharing my story with you has given me some wonderful perspective. So I think I might just go on down to the Reno airport two days early, order a glass of wine and settle back with a good book. If you want to call me on my fancy new “loaner” IPhone that I won’t know how to work – please try. Just don’t ask me for a password!
Power of Intention in the Job Search!
Over the last couple of weeks I have been writing about my college-age daughter’s summer internship quest through the streets of New York City. Barbara’s journey has given me wonderful material for this blog and allowed me to share with you the multiple complex steps of going through an intense job search. And it’s been at an amazing pace!
What we all can learn from Barbara is the power of intention. Early on, Barbara knew what she wanted . . . and she was determined to make it happen. Being a strong “J” on the Myers Briggs Personality Inventory (MBTI), Barbara figured out what she needed to do: when she needed to do it, and then (with a bit of help from Coach Mom) how to move through these steps quickly but effectively. The result . . . a summer internship at a prestigious firm in New York City for the summer.
This is what Barbara did . . . not alone because a savvy job seeker pulls in all the resources they can. So she had excellent help from the Career Center at Syracuse University, New House School of Communication, and late night help from her ever faithful Coach Mom.
It’s a Journey – Not for the Faint of Heart
It’s tough and not for the faint of heart. But this list of the “must dos” of a job search will give you some ideas if and when you start thinking about a delicious new career chapter for yourself – or maybe for one of those family members who are also itching for a change.
These were Barbara’s 12 job search steps . . .
- Clarified exactly what she wanted – the who, what, where, when & why
- Maximized networking contacts & references to open doors
- Used professional resources and offers of help appropriately
- Designed an eye-catching resume specific to the PR industry
- Created targeted cover letters that matched need to value
- Personalized follow-up emails to ensure a prompt response
- Complied a “I Can Do” mini-portfolio
- Rehearsed telephone interview strategies and questions (& debriefed afterwards)
- Prepared physically, emotionally & mentally for on-site personal interviews (& debriefed afterwards)
- Sent personal thank you letters after every interview
- Graciously handled final offers & negotiated hiring terms/days/responsibilities etc.
- Celebrated!
Is It Worth It?
If you are ready for a brand new career or to take your career up to that next level the answer is a solid YES. But it takes work, perseverance and a belief in yourself that you can make something happen. It might take longer in this tough economy but don’t give up . . . just give it time. And if you get stuck, call me!
Job Interviews: What to Do Before
Conducting a successful job search is like running a marathon . . .and my college age daughter, Barbara, is preparing for that next lap. She aced a telephone interview last week and now moves on to several face-to-face interviews scheduled down in New York City. Even though these interviews are for summer internships the process is almost exactly the same as applying for full-time employment. Great practice!
So here we go . . . preparing for a personal interview starts way before you even walk in the door. “It does?” says Barbara. “Oh, yes” says Career Coach Mom. As I’ve coached hundreds of job applicants over the years, I already know that you have a great resume; have reviewed questions you may be asked; prepared several success stories and taken the extra step of complying a career portfolio that you can leave with the interviewers. But there is more . . .
5 “Must Dos” Before the Interview
Here are my five “must dos” to ensure that you are feeling fully prepared, rested and at the top of your game for those face-to-face interviews. Don’t take it lightly – this is part of a successful job search strategy.
- Confirm where the interview will be held (address, office number etc.). And then make a trip over a couple of days ahead to make sure you know how to get there – subway stops, freeway exits, street numbers etc. Nothing is worse than finding yourself lost and then running late to the interview!
- Plan your evening before your interview carefully. Keep it low stress and make sure to get to bed a bit early. Relax but stay focused on the next day. Try not to get distracted or distressed by other issues or concerns – those can wait for now.
- Leave yourself at least double the amount of time you think you need to travel to the interview. You never know what can happen – road construction, traffic jam, subway delays etc. You will be much more relaxed knowing you have a wide cushion of time.
- Arrive at least 20 – 25 minutes early to give yourself time to check out the waiting area; zip into the restroom to freshen up; turn off your cell phone and then to be ready when they call you.
- Breathe! And smile . . . let your natural style and personality shine through. The bottom line is that your ability to positively connect with the interviewers is going to make or break the interview at this point. And at this point, you will be so glad that you feel good; you look good and you know that you are are right on target with your answers and follow-up questions.
Once it’s all done, celebrate. Treat yourself and your support team to a nice dinner, glass of wine or maybe a day off from the job search. Enjoy – you’ve worked hard for it!
Fire & Ice Again in Northern Nevada
I’ve been writing about resiliency, hope and optimism in this blog weaving in real life stories. Here is another example of how our routine lives can suddenly be changed forever. Here’s what happened.
Fire . . . just when we thought Northern Nevada was through with its share of community crises another huge wild fire hit Reno last Thursday afternoon, January 19th. The winds were blowing at 80 miles an hour with gusts of over 100 miles an hour – not terribly unusual for our upper desert. But one accidental spark over in Washoe Valley was enough to begin a fire that burned 3,700 acres of rugged sagebrush; ranch land, horse pastures and 20+ houses.
As a wall of fire crested the ridge right above our local high school and just down from our house my husband and I zipped over to help our good friend, Yvonna Estep, evacuate her home. Within minutes Yvonna, along with all her neighbors, was packing up her dog, cats and personal belongings into her car as the police were going door to door enforcing the mandatory evacuation. We left a hastily scribbled note on the door saying the house had been evacuated – important for the final sweep. As for us there was no time to waste . . .
Ice . . . the irony was that it was snowing so hard on the Donner Summit that it was difficult for the California Interstate Fire Services to make it over the mountains to help Reno. After all, fire trucks usually don’t carry snow chains. I never heard the end of the story but I’m sure they finally made it – they always do.
So later that night, over a glass of wine, we huddled around the news to learn that temperatures had dropped and with the beginning of a snowstorm down here in the valley the fire was being contained. It took another full 24 hours for the highway between Reno and Carson City to be reopened up for local residents to return to their homes. When I drove through on Sunday morning the rebuilding had already begun.
This is our 5th major community crisis for Northern Nevada in as many months. We’ve been on national news too many times. But no doubt Nevada is resilient and will rebuild. That’s hope and optimism. And there’s truly never a dull moment in Northern Nevada.
Job Search Fatigue!
Folks are tired. They find themselves in an extended job search either voluntarily or more likely involuntarily. And as my career colleague, Ann Boyer, CCMC says “They’ve done everything right.” Many of these highly qualified job seekers have researched the best industries and job titles for their interests & skills; they are networking continuously and are connected through social media. They have updated their resumes, bios and cover letters and are applying for positions that are either being advertised or more importantly in that “hidden job market”. They have stayed positive and optimistic because they know their attitude influences every aspect of their job search. But now these “experienced” job seekers are tired and increasingly discouraged.
3 Things to Remember
First, remember that people are getting hired even here in Northern Nevada which has been hit very hard by the economical downturn and foreclosure crisis. Career professionals tell me that there seems to be a steady uptake in job offers across a variety of industries. Second, we need to also remember that there is work out there – lots of problems to solve – but the “jobs” may look different, sound different and the “how” these jobs are done may be quite different than what we are used to. So yes, people are getting work. Third, remember that persistence and patience does pay off particularly if you are willing to consider a different field, a relocation or creating several streams of income for yourself.
Pushing Past the Fatigue
So here is one tip to help push through that fatigue and keep up your momentum and optimism. Think of the small successes you could have that would feel really good. Here’s a way to do that . . .
Take a piece of paper and draw out the five Olympic Circles. You will remember that there are five intersecting circles – three on the top and two on the bottom. Next, take a moment to think of the five areas (or more) of your current life that you value spending your time and energy. Often these are areas that in the past you regretted not having the time to spend simply because you were working full-time.
Areas like your own health (exercise, eating well etc.); learning by taking a class; picking up a new hobby or volunteer commitment; having more time with your children; mini-vacations with old friends or maybe more quality involvement with your elderly parents. Pick what’s important to you in this chapter of your life. Now label each circle with one of those areas. If you want to add circles, combine priorities etc. that’s fine.
Now you can have some concrete successes in areas other than the job search. Identify priority short term goals/benchmarks in each of these areas. Be concrete – is there a weight goal? a sports fitness goal? a passion you want to nurture? Do you want to be more available to your parents, your own kids or your friends? Keep the short-term benchmarks easy to remember and to track.
Pats on the Back for Short-Term Successes
Now identify when you will know that you have hit those benchmarks – when you’ve made your first short-term goal on exercising; learning; volunteering or extra time with your own kids and parents. And give yourself a solid pat on the back for meeting each goal. It’s great to feel productive, appreciated and successful in these additional areas of your life. So even if the job search piece is taking a bit longer than you expected you are getting a wonderful boost of self-confidence from these other equally important areas of your life.
