Author Archives: Kit Prendergast

Talk Like Ted

Talk Like Ted: The 9 Public-Speaking Secrets of the World’s Top Minds, by Carmine Gallo, St. Martin’s Press, New York, N.Y., 2014.

I’m an experienced public speaker, but when I was asked recently to give a “TED-like talk,” I was understandably a bit intimated. As luck would have it, I had picked up Gallo’s newest book in the Dallas airport just days before.

Gallo has written an excellent “how to” book on designing and delivering a powerful, engaging but succinct message in just 18 minutes. Gallo’s guidelines are based on his extensive research of the most popular TED presenters as well as studies of recent developments in neuroscience and communications. So with Gallo as my guide, I’m already working up my presentation to give at the Career Center at the Association of Talent Development (ATD) ICE annual conference to be held in Orlando, Florida in May. I’ll let you know how it goes!

Posted in Kit's Resources & Book Reviews | Tagged , , | Leave a comment

Figuring Out the Health of Your Organization

How healthy is your organization? … That’s a good question. Your company may be business “smart” in how it handles its finances, marketing, technology etc. but is it equally focused on maximizing the strengths, expertise and emotional intelligence of its employees?

And how can you tell that? Intuitively, people know if their organization is genuinely healthy in ways that really matter most to them. It’s actually pretty simple. Here are my favorite 5 ways to assess your own company’s health (or team). Many additional ways are described by Patrick Lencioni in his book, The Advantage: Why Organizational Health Trumps Everything Else in Business; he gives us a wealth of insights into this fascinating idea of organization health.

5 Things Easy to Observe:

  1. Relatively low employee turnover. People want to work for you!
  2. Employees genuinely speak well of you and the company out of your hearing.
  3. There is a positive energy in the air – very little drama or unproductive complaining.
  4. People show up and are engaged beyond their basic job descriptions.
  5. Leaders are involved and available at every level.

What rating would you give your own company? Your own team? Challenge yourself to improve!

Posted in Kit's Tips | Tagged , , , , | Leave a comment

The Advantage: Why Organizational Health Trumps

The Advantage: Why Organizational Health Trumps Everything Else in Business, Patrick Lencioni, Jossey-Bass Publishers, San Francisco, CA, 2012.

This is a great book filled with powerful insights into the power of investing in your people. A coaching colleague recommended it as a “must read” and he was right. I haven’t finished it completely because there is so much there and it is that good!

Lencioni has a great style – it’s an easy read. And he backs up the common sense of investing in organization health with solid research and business examples. I found myself also thinking about various teams or work groups that I serve on – these concepts are equally valuable for smaller groups. In the rush of everyday work, are we missing out on a wealth of untapped resources in our people? Lencioni convinces me that there is a lot more out there than what we are paying attention to. Pick up the book and tell me what you think!

Posted in Kit's Resources & Book Reviews | Tagged , , | Leave a comment

In All Honesty: Can Your Team Trust You?

The concept of “trust” within our workplace teams means much more than just expecting someone else on the team to get something done on time.

Healthy trust among colleagues takes time to achieve. It grows from the ups & downs of shared experiences, the willingness to connect in meaningful ways, honest on-going communication and positive, engaged collaboration that brings desired results. And the foundation is a sincere appreciation of each other, our unique differences and the acknowledgment that we each bring great value to the team effort.

So where do you stand with your team? Start with an honest self-assessment using these questions. Next, move on to soliciting input from your team. How would they answer these questions? Now you are ready to make some behavioral changes starting with simply letting others know you more.

  1. Do people know you well at work?
  2. Do your team members feel “safe” with you?
  3. Can they be themselves, showing their vulnerabilities as well as their strengths?
  4. Do they gravitate to you at work or networking events, sharing what’s important to them both professionally and personally?
  5. Bottom line . . . do they “know, like and respect” you?

Give yourself time to build this relationship. It’s very subtle but very powerful. The difference between a mediocre performing team and a high performing team is all about trust.

Posted in Kit's Tips | Tagged , | Leave a comment

The Five Dysfunctions of a Team

The Five Dysfunctions of a Team: A Leadership Fable, Patrick Lencioni, Jossey-Bass Publishers, San Francisco, CA, 2002.

Once again, this unique book has been mentioned in one of my advanced executive coaching classes. So I recently bought it and have found myself saying out loud every couple of pages “This is so true!” Lencioni is right on target!

Lencioni has created a simple but powerful fable (that we all can identify with) about the chaos and ripple effect of broken teams in today’s work world. Genuine healthy teamwork is rare in our professional or even in our personal lives despite everyone’s best intentions. Lencioni tells us what to do about it and why we need to do it. And. if you like this book, watch for my April e-newsletter for a review of Lencioni’s newest book, The Advantage: Why Organizational Health Trumps Everything Else in Business, 2012.

Posted in Kit's Resources & Book Reviews | Tagged , | Leave a comment