Category Archives: And a Bit More

Push That “Yes” Button!

It was a small boat in a small town on the eastern shore of Crete. The winds were up and the water was rough. The regular tourist boats were closed due to the May 1st holiday but our taxi cab driver (in a pink tie & driving a Mercedes) had a “friend” who had a boat to ferry people out to the famous island of Spinalogue, an old leper colony and one time prison.

Did we want to go?  My adventurous twin sister, Diane, said “of course” as I was still contemplating a cappuccino in a cozy tavern on the shore.  But that’s Diane . . . she has always been the one to push the “Yes” button before me.  And I’m so glad she does! We’ve had the best experiences over the years including on this special holiday seeing this piece of history from the sparkling blue waters off Crete.

One of our wonderful Canadian team members, Sheila Davis, embraced this idea and became our inspiration.  She is more fun, full of life and certainly is willing to say “yes” to anything anywhere.  I’ll travel with her anytime!

Saying “No” Becomes a Boring Habit

It’s interesting how easy it is to get in the habit of just saying “No” to new things especially when they change up our normal daily routines or stretch our cozy comfort zones.  We are quick to think of why it’s not a good idea . . . and much slower to think why it may be a good (even great) idea.  It actually becomes a habit – saying no before we even really think about it.

But what does that kind of automatic response do for us?  Not much.  Sure, life rolls on very safe, comfortable and (dare I say) a tad bit boring.  And we can find ourselves saying afterwards “Gee, I wish I had done that”.  But we can if we get out of our own way and let those adventures in.

Building Your Resiliency Skills & Your Career

Challenging yourself to stretch, grow and learn benefits not only you personally (you’re much more interesting) but also your career.  By using those adaptive, change muscles regularly you will be pleasantly surprised how much more resilient you are during times of significant change.  You have that inner confidence and knowledge that you can be flexible, creative and adaptable.  It actually very empowering – a real boost.

Make “Yes” Your Default Button 

So my challenge to you is to make “Yes” your default button.  Yes, default to yes as often as you can.  It will take some practice to say “yes” first to new opportunities unless you can think of some really good reasons to say “no”.  Now I’m not saying to do anything so wild and crazy that it’s foolish or unsafe.  I’m talking about just adding a bit of spice and adventure to your life.  Let me know how you do and then we can plan our next great adventure!

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Supporting Families & Businesses in Greece

It was interesting to see that the majority of businesses in Crete, both in the main city of Heraklion and the outlaying communities, are all being operated by families. Aside for the occasional super market, the stores,restaurants and hotels appeared to be owned by individuals with their extended family members providing the extra hands to keep the doors open.  Other people may also be working there but often there was a “family friend” connection. And if you asked, you learned about the wonderful Greek family culture.

Compared to the USA Business Model

That’s a real difference from how business is done here in the USA.  The small business owner just can’t compete on any significant scale with the box stores and the chain restaurants here in the United States.  Just look around you.  Every mall in every community seems to have basically the same stores often built right next door to each other.  A Best Buy is next door to PetCo which is next door to Barnes & Noble.  It doesn’t change much whether you are traveling in Seattle, passing through Phoenix or stopping in Washington D.C.

And restaurant chains are the same way . . . you can find an Olive Garden, Claim Jumper, TGIF anywhere.  Starbucks and McDonald’s have become incredibility successful offering the same products with the same brand of service anyplace you go.  Same with hotels who offer creative rewards programs to encourage you to stay in their same hotels (even the floor plan is the same) no matter which city you are traveling too.

Customer Loyalty – It’s Different in Greece

But do we really feel loyal to those big box stores, restaurants and hotel chains?  Only to the extent that we always know what to expect – what we’re buying – no surprises.  It’s a given.  That’s very different in Greece. When a business is owned by an individual there is a very different feel as soon as you, as the customer, walk in the door.  It looks different, it’s unique and the people helping you seem to be more interested.

What makes the difference?  When we as customers get the chance to meet the business owner and chat to them a bit about their business there is real observable shift in energy.  Now you’re helping an individual, a family, a business stay afloat by doing business with them.  You know where your money is going – not just off to corporate headquarters.

The result?  People do business with people they know and like.  The Greeks patronize their favorite cafe houses, taverna and shopping spots stores because they know who owns them and they want to support those businesses.  And if you are invited for a coffee and conversation in the back of the store that’s even better.  That’s where I’ll spend my money each and every time.

 

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Shredding the BackPacks in Greece

We started off with six backpacks!  Being super organizers, my twin sister, Diane and I had carefully planned out how to travel to Greece for a three week work assignment carrying various sized backpacks (including backpack purses).  We were ready for any contingency, any emergency and any task.

But we didn’t need them and we didn’t miss them.  We hadn’t even left home before we decided to leave the first two fancy North Face backpacks behind on the kitchen table.  And then the two backpack purses (special “expensive” anti-theft bags) were swiftly stowed in the duffel bags as soon as we got to Greece.  And we really didn’t need or want to carry two of the light weight Eddie Bauer backpacks because everything could easily fit in one.  So we just carried one between the two of us.  It was wonderfully simple.

And I had to laugh . . . on the last night in Athens we shred even that last backpack.  Cargo pants with pockets and a passport holder around the neck was everything we needed.  Of course, we had spent all our euros helping the Greek economy so the money envelope was pretty light!

Lighten Your Load

So what did I learn?  I don’t need all that stuff.  We don’t need all that stuff.  Be willing to shred the extra baggage and lighten your load.  And it actually clears your mind and gives you a feeling of space that feels really good.  So go on ahead and simplify your life load. Your back will thank you!

 

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Working in Greece & Opening Doors

I’m back!  It was a fabulous 3 week adventure in Greece working for Global Volunteers on the island of Crete.  My twin sister, Diane, and three other wonderful women from Canada, Kathleen Close; Sandra Close and Sheila Davis made up our volunteer team under the wise leadership of Sam Pinakoulaki, our country host.  We called ourselves “Sam’s Chippy Chicks” and what fun we had!  The wine was flowing; the food was terrific; the sun was hot; the  buses were crowded and the laughs were endless.

 

Greek Hospitality is the Best! 

One of the best parts of the trip was living in the family hotel, Hotel Hankadas, and becoming part of the Greek extended family that gathers there every morning, afternoon and evening to talk, watch the political news, eat, work in the vineyards around the hotel and share a glass of wine with us at the end of the night.

We loved Paul who runs the hotel with his two sisters, Irene & Suzanne and his wife, Catherine.  There are also lots of other community people in and out including several traveling salesmen who sell linens out of their trucks up in the villages.

 

Our Work in Greece – Opening Doors for Future Volunteers

We were the 87th Global Volunteer team (and the first for 2012) to work in this small community, Amoudara, just outside of Heraklion in Crete. Our work assignment changed upon our arrival – from working each day in a local school teaching English to more community outreach and liaison work.  As one door closed another opened!

We were honored to be invited to work in a battered women’s safe house planting a garden and cleaning the house for the residents.  There are only two battered women’s shelters in the entire country!  In addition, we represented Global Volunteers at their monthly Board Meeting meeting networking with many of Heraklion’s most influential women activists – from age 80 to 20.  Our hope is that future teams will be allowed to work with the shelter especially in supporting the organization’s future children’s orphanage “House of Angels”.

We also learned that “volunteerism” is a very new concept in Greece.  We had a chance to meet with a newly formed group of women volunteers through a special invitation by the Vice-Mayor of Gazi.  In the local government chambers we participated in a joint meeting sharing our visions and commitment to volunteerism in all communities.  It didn’t matter that we spoke different languages – smiles & laughs communicated all that we need.

Over the next few days, we were invited to participate in a larger women’s meeting at the local Chamber of Commerce and then to visit a local kindergarten for young children of working parents.  The weeks ended with a phenomenal trip up to the mountains to visit Saint Spiro’s center for mentally delayed adults (more on that later!).

I have many funny stories and wonderful lessons learned.  I’ll share many of those over the next few weeks.  And if you see me packing my backpack again you know where I’m going . . . to Hotel Hankadas!

Posted in And a Bit More, Communication Tips, Global Training & Coaching, Navigating Change, Networking, Personal Development, Your Time & Energy | Tagged , , , , | 1 Comment

It’s All So Complicated!

I’m actually a very patient person.  And I’m bright, fairly tech savvy, can make time and have resources available to me. It’s just that everything in today’s world is so complicated.  These last few weeks have pushed my patience and good humor to the edge.  Here’s my story . . .

I leave in a couple of days for a three week Global Volunteers work assignment in Greece.  I’ll be gone from the office a full month so there are lots of projects to be taken care of both here at the office, at home and in my community work.  But since I’ve lived overseas and travel quite a bit it shouldn’t be hard. Or is it?

Passwords, Passwords & More Passwords 

If you have oodles of time and enjoy the thrill of the chase to solve just one problem per day then tackling the banking industry; the health care system; the mobile phone network or the Greek ferry system will provide hours of entertainment.  But I don’t have that time and energy – and I don’t have a secretary (as I remind my 94 year old attorney Dad with his own secretary).

And everything needs a password, a log-in and then a host of “security questions”.  The funniest was this past weekend when I had to answer a series of “multiple choice” questions from three different banking people asking the most obscure questions – no longer your favorite color or mother’s maiden name.

So here’s what I’ve learned in this entire process.

  • First., punch “0” over and over to try and connect with a live person.  Forget trying to go through the prompts hoping to find one that matches what you’re looking for – it’s just not going to happen.
  • Second, try my sister’s trick which is to simply plead ignorance and say that you don’t use/own a computer and therefore can’t do these transactions on-line yourself.  The live person will usually say “No problem, I’ll do it for you”.  Works beautifully.
  • Third, when you’ve reached the end of your patience, as I did with getting two sets of instructions from my mobile phone carrier, turn the task over to someone who still has the strength to persevere – hubby, Wally, retired Marine who loves a good challenge.  I found myself saying to the young phone salesperson “Are you telling me that this IPhone which is “smart” enough to make spaghetti sauce can’t be used anyplace in Europe”.  Yep, that’s what she was saying ’cause Greece is a GM Country – now what does that mean?
  • And finally, keep your sense of humor and expectations very, very low.  Don’t expect to get an answer to your question the first time around but rather you will be referred on and on and on.  Someday you may get an answer if you still remember or care about the question.

“Leaving on a Jet Plane . . . “

Sharing my story with you has given me some wonderful perspective.  So I think I might just go on down to the Reno airport two days early, order a glass of wine and settle back with a good book.  If you want to call me on my fancy new “loaner” IPhone that I won’t know how to work – please try.  Just don’t ask me for a password!

 

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