Delivering Happiness

Delivering Happiness: A Path to Profits, Passion, and Purpose, by Tony Hsieh, 2010.

A number of people had recommended Tony Hsieh’s book for not only its story about the incredible business success of Zappos, an online retailer giant, but also Hsieh’s perspective on the powerful role of “happiness” in business success.

It was intriguing to learn how Hsieh, as CEO of Zappos, led the effort to intentionally weave in “happiness” into the Zappos corporate culture. The Zappos vision and purpose became: “Zappos is about delivering happiness to the world”. The result? Zappos was worth $1.2 billion when it was acquired by Amazon.com in 2009 – just 10 years after Hsieh joined the company. And make sure to check out the last chapter, “End Game”, which challenges all of us to figure out for ourselves what can truly bring us genuine happiness – you might be surprised!

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