Tag Archives: training

What the Best Companies Are Doing for Future Leaders

It’s happening in Colorado Springs, Colorado. The Colorado Springs Utilities company has been awarded the ATD (Association of Talent Development) BEST Award for the second time in recognition of their internal corporate university designed to develop their next generation of leaders

What can we learn from this innovative company?

First, it is critical that the senior executive team be not only committed to developing aspiring leaders but also actively involved in giving their time to mentor these individuals. The corporate university has several leadership tracks including an advanced 10-month track entitled the “Leader 2 Leader” program. The executive team takes ownership in a very positive way of the ultimate outcome of the leadership development process.

Second, the CSU company actively identifies individual employees who have high leadership potential regardless of their longevity with the company. The old belief of “you have to pay your dues” is gone in light of the reality of what will attract and retain top talent in the younger generations. And every employee, no matter where they are in the company, is provided learning developmental opportunities so they can provide increased value to the company.

Third, the vast majority of the leadership development is live except for a few online prerequisite courses. The emphasis is on building bridges between the experienced tenured managers/leadership and those emerging leaders who are so critically needed in this unique, rapidly moving and competitive industry. This is where the invaluable knowledge transfer occurs and the more important trust and relationship building occurs.

This story of the Colorado Springs Utilities company is included along with the other stories of the winners of ATD BEST awards in the November issue of ATD’s monthly magazine, TD. It is truly inspirational to read about these companies and what they are doing today – not tomorrow – to develop this next generation of leaders.

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What 5 Qualities to Embrace as a Leader

How is leadership developed? Does it come about just naturally or is it a learned set of skills? Or maybe a combination? I love to work with emerging leaders as well as those who have served as leaders over time.

And this is what I have learned . . . great leaders have a wonderful capacity to visualize what “can be” rather than just focus on what “has been”. Great leaders have a gift of being able to inspire and engage others to commit themselves to meaningful work that makes a difference in people’s lives. Great leaders are committed to listening deeply to what is important to others, giving them a voice and a seat at the table to contribute their ideas, talents and strengths.

Have you ever worked with a great leader? We don’t often get that chance but when we do we don’t forget what that experience was like. It meant a lot at the time because we felt recognized, appreciated and honored for the unique value we could bring to the company, project or organization. We simply worked our heart and souls out for those great leaders.

These are five of those best qualities for you to integrate into your own leadership growth.

  1. Visualize the Bigger Mission & Purpose
  2. Inspire & Engage Others
  3. Listen & Communicate Effectively
  4. Recognize and Leverage Strengths
  5. Demonstrate an Authentic Commitment to Team/Consensus
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How to Begin Asking Powerful Questions

What is your favorite question to be asked? What question or questions can someone ask you that engage you right away in a meaningful conversation? And what signals do you pick up that tell you this individual is genuinely interested in you?

It’s a gift when someone is truly curious about us and interested in learning about what we think. And it’s even more unusual for someone to be willing to listen deeply to what we have to say without interrupting with their own agenda or opinions. When we feel “safe” in those conversations we can relax and be ourselves. And just as importantly, we can share our own wisdom freely.

As leaders in today’s rapidly changing world, we all need the very best of everyone at the table. We can’t afford to ignore or minimize the strengths of those we work with simply because we don’t know how to ask the right questions at the right time. But how do we know what to ask and when?

Here’s how to start . . .

First, know that people are naturally “resourceful and whole”. This is a core belief of coaching and challenges us as leaders to create safe conversations for others to bring their best ideas, energy and focus to mutually desired outcomes.

Second, step into your curiosity. Be quiet, mindful and simply curious. Start the conversation off with a “What” question or a “How” question. Avoid “Why” questions because they often have the unintended result of creating defensive feelings. Examples of questions are:

  • “What have you already been thinking of?”
  • “What would that look like?”
  • “How will you know you/we are successful?”
  • “What is the opportunity/challenge here?”
  • “What is your professional assessment/recommendation?”

Third, listen deeply without interrupting, especially if the other person is more introverted. These questions are some of my favorite.

  • “What else?”
  • “What is the part that isn’t yet clear?”
  • “What other resources/planning do you need?”
  • “What is getting in the way of your success/movement ahead?”

Finally, ask several questions directed to action steps and accountability. That’s the easy part for leaders who are strong problem solvers. Remember to stay curious and ask how they want to move forward. Listen for their wisdom – that’s why you hired them!

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For Educational Resources: Human Capital Institute (HCI)

I have been enjoying browsing the Human Capital Institute (HCI) website www.hci.org for a wonderful array of educational resources geared toward the challenge of maximizing our workforce talents in today’s changing world. HCI offers a free membership and you receive a weekly notice about the upcoming webcasts available to anyone. I signed up for the “Creating Coaching Culture” which was exactly the topic that I will be presenting on over the next few months.

Personally, I really like the change to emphasizing talent in our professional associations (HR, training & coaching). This is the enormous challenge facing our companies today – recruiting, engaging and retaining the best of the best. Check out HCI and tell me what you think!

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You Are Strong! What Your Hands, Head and Heart Already Know

soy fuerte workshop-1 How do you help someone else recognize their own strengths? Their own potential? To believe in themselves and their future when the odds are against them?

This was the challenge when our team of Global Volunteers was asked to design and deliver a motivational workshop for the teenage boys aging out of their orphanage in Lima, Peru. They had lived there for years and now they would be on their own in just a few short months.

Would they recognize their unique strengths and be able to use those assets to achieve the future they wanted for themselves? How could we help set them up for success, and do it in a second language, with limited training supplies and in just 45 minutes?

It was actually the boys talking about their passion for soccer that sparked the idea of using a simple picture of a hand, a head and a heart to capture their individual strengths. Our goal was to have each young man recognize and appreciate his own foundation of unique strength.

soy fuerte workshop-2Here’s how we did it in five simple steps – so simple but so powerful – and you can do the same with any young person in any life circumstance.

  1. Start with a large piece of white paper for each teen and several colored pencils. In the left bottom corner, ask them to outline their hand with outstretched fingers. On each finger, ask them to write a skill or strength that they have with their hands. (For example: soccer, art/drawing, cooking, electrical repair, wood working, etc.)
  2. Next, ask them to draw a picture of their face or head in the upper middle page. Ask them to write down their “head” strengths, usually from their schooling (math, writing, music, etc.)
  3. Finally, ask them to draw a picture of their heart in the lower right corner of the page. Here they write their “heart” strengths like courage, persistence, faith, etc.
  4. Connect the three pictures (hand, head & heart) with a triangle and ask them to write “Soy Fuerte” or “I Am Strong” in the center.
  5. From here, you can flip the paper over and help them identify their future or dream jobs and finally, what resources they will need to use to achieve those goals.

Did it work? Yes! Very Well.

It was amazing to see how quickly the teenage boys grasped these concepts of interpersonal strengths and were able to apply them directly to their future. We were amazed and so inspired by their courage and spirit. Thank you boys for allowing us to be part of your journey!

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