Category Archives: Navigating Change

When Blogging Grinds to a Halt!

Despite my best intentions, my weekly blog ground to a halt over the last two months.  And it wasn’t even for something terribly exciting.  It was rather due to the sudden onset of severe carpal tunnel syndrome in both of my hands.  It started late July and really set me back in many ways.  I’ve always been blessed with excellent health so I was a bit grumpy to be dealing with this unexpected health challenge.

But after two surgeries (Oct & Nov) I am back to writing, working out in the gym and generally getting into mischief – the spice of life!  I was able to continue getting out my monthly e-newsletter Kit’s Monday Tip but it is only now (early January) that the hands are ready for my weekly blog to all of you.

And I’m sure I’m not alone in feeling guilty about slowing down or even stopping blogging on a regular basis.  Have you ever felt that way?  Life does get in the way for us.  We may get pulled away by a family member’s pressing needs or by our own.  The lesson I’ve learned is that it’s okay – I’ll get back to it as soon as I can.  We’re just doing the best we can.  So be kind to yourself if you’ve had to take a break – you will be back as I am now.  More to come next week . . . Warmly, Kit

 

 

 

 

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To Delegate or Not? A Struggle for Leaders

To delegate or not? Delegation is one of biggest challenges for a leader in today’s work world.  With work loads increasing, more complex problems to solve and fewer staff to cover the bases it’s no surprise that anyone in a leadership role (managers, supervisors, team leads etc.) struggle with the who, what, when, why and how of delegating wisely.

Why is it so hard? 

As a executive coach, this is what I hear from both experienced leaders and emerging leaders in both corporate, government and non-profit business environments.

  • It takes too much time for me to explain it.
  • I’m not sure it will be done right.
  • I could do it faster, easier, cheaper etc.
  • If someone else does it – maybe I’m not needed as much.
  • I don’t want to bother people – they’re already working hard enough.
  • I don’t want to be self-important. (Jimmy Carter carrying his own suitcase)

Getting In Our Own Way

So the bottom line is that we often get in our own way.  Are we a perfectionist? No one else can do it as well as me.  Or do we delegate too much to one person that we trust but then others don’t get a chance. Are we concerned that if the other person does a great job that maybe – just maybe – we will be working our way out of a job.  Or maybe it’s simply the rush we get from being that “go-to” person all the time even if it means working 24/7.

Those are important questions to ask ourselves.  Are we actually the biggest obstacle to ourselves because we can’t get out of our own way?

What does a good role model look like?

Interesting, leaders often mention that they haven’t had a good role model in delegating over the years either from parents, colleagues or bosses.  So in a great round robin discussion these 7 qualities were identified by experienced leaders as critical for a “ideal delegator”.

  • They create a “culture of delegation”.
  • They create a “culture of mutual trust”.
  • They plan ahead so they aren’t “dumping” tasks on others.
  • They delegate “results” not just “activities”.
  • They delegate both important and maintenance tasks as well.
  • They have confidence in their staff and want to utilize their staff’s strengths.
  • They are truly committed to growing & developing their staff.

So how do you measure up? Are you willing to get out of the way and let others grow, develop and succeed?  If so, you will be delightfully surprised how it will help you be more productive, manage your time and energy better and ultimately provide greater benefits to your own company.  And the icing on the cake is less stressLet me know how you are doing!

Posted in Career Tips & Strategies, Communication Tips, Inspirational Leadership, Navigating Change, Networking | Tagged , , , , , , , , | Leave a comment

“The Art of Political Conversation” A Unique Workshop

What fun!  I was invited to speak on KJFK 230 AM this past Saturday morning, Sept. 29th, on “The Art of Political Conversation”.  Chip Evans and his co-host Verita Black Prothro are anchoring a progressive talk radio show “Get Real, America!” every Saturday morning at 9:00am dedicated to opening the conversation in Northern Nevada  on progressive issues and concerns.

Chip and I are an experienced political training team.  We have been working with the Nevada Democratic field organizers since 2004 on all aspects of leadership and political activism.  For this political cycle, we are offering our evenings and weekends to meet with  community groups and field organizers to teach the fine art of engaging in a political conversation without being triggered.  And that’s not easy in this political climate!

This is a fast moving, interactive 1 1/2 hour skills-based workshop. Participants get hands-on practice in these state-of-the-art communication skills.  And what Chip and I enjoy most is the feedback we get from the college students, Republicans turned Democrats and the many, many dedicated volunteers willing to spend their free time working on behalf of progressive values and condidates.  After every workshop, they tell us they have more confidence and more concrete tools to engage in that next conversation at the door, on the phone or with their Republican brother-in-law at Thanksgiving dinner.

 

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Power of Branding on SouthWest Airlines

Even though it’s crowded and a bit chaotic, I still am a loyal SouthWest Airlines customer.  I fly back and forth to the East Coast frequently with two college kids in New York and my twin sister, Diane, in Boston.  And I always fly SouthWest if I can.  Why?  Because they are more personal, they don’t give me a hard time, and those peanuts taste pretty good after the 5th hour in the air.

So I never really thought about the SouthWest corporate brand until a recent trip when I overheard two young boys talking to their Dad in the row behind me.  “So Daddy, why do you always fly Southwest?” It didn’t take Dad long to respond . . . “Because the fares are cheaper.  They allow two bags for free.  And they are more fun.”

Wow, that’s really what powerful branding is all about. People asking each other why they do business with certain companies.  SouthWest figured this out years ago . . . create customer loyalty through personal connection and proven unique promise of value.  This is their personal corporate brand and it’s authentic, consistent and incredibly successful.  And the yearly ratings of all the airlines always have SouthWest at the top – just like the customers are talking about.  Now that is business success!

So what can we learn from SouthWest Airlines both personally and professionally?  A lot.  It starts with looking carefully at who we really are & how we want to be know (first impressions, reputation & legacy); the unique value we want to bring to others; who we want to be engaged with and then finally being able to communicate that value to them.  The overall result is an authentic personal brand profile that is in alignment with you in this time of your life

Posted in Career Tips & Strategies, Communication Tips, Inspirational Leadership, Navigating Change, Networking, Personal Development | Tagged , , , , , | 1 Comment

The Pony Express – Riding as One

They ride as one. Horse and rider committed to the speedy and safe delivery of the U.S mail working in harmony each doing what they do best.

Here’s what we can learn from watching this amazing teamwork. When we have a burning passion and an unflinching commitment to accomplish something beyond ourselves we must ride as one unit.  We can’t do it alone. Together we are strong and resilient.  And the Pony Express annual Re-Ride demonstrates exactly that.

Watching the 2012 Pony Express Re-Ride come through Northern Nevada in June was an incredible experience.  I had never seen it personally so when our Beer Club friend, Petra Keller, invited us to come watch her ride a portion of this famous trail I had to push the “yes” button.

And it gave me goose bumps to watch these beautiful and hardy horses carry their dedicated riders (from teens to80 years old) across miles and miles of Nevada desert. Each rider and horse takes a segment of the route which began this year in Sacramento on Wednesday, June 13th and ended in Saint Joseph, Missouri on Saturday, June 23rd.  They travel over the original Pony Express route (1966 miles) going through eight states.  600 volunteers coordinate the logistics and support for the horses and riders including the setup of an impressive communications system.

And where’s the mail?  That was interesting . . . the horse carries a 100 lb. leather mail bag called a “mochila”. The mochila has 4 compartments and lifts up and over the saddle to be as balanced as possible.  Transferring it from one horse to the next is much like watching the Olympic Torch being handed off from runner to runner.  But it’s even better because you are watching two horses and two riders working closely together to help each other accomplish this tricky but quick and efficient transfer.

So think about this . . . if there is something really important to you that you are passionate about accomplishing resist the temptation to be the Lone Ranger.  Instead, look for a solid team mate that will put in the hard work, the long miles and the serious sweat to deliver the goal.  Or in the case of the Pony Express to deliver the mail!

 

 

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