Tag Archives: transition

It’s All So Complicated!

I’m actually a very patient person.  And I’m bright, fairly tech savvy, can make time and have resources available to me. It’s just that everything in today’s world is so complicated.  These last few weeks have pushed my patience and good humor to the edge.  Here’s my story . . .

I leave in a couple of days for a three week Global Volunteers work assignment in Greece.  I’ll be gone from the office a full month so there are lots of projects to be taken care of both here at the office, at home and in my community work.  But since I’ve lived overseas and travel quite a bit it shouldn’t be hard. Or is it?

Passwords, Passwords & More Passwords 

If you have oodles of time and enjoy the thrill of the chase to solve just one problem per day then tackling the banking industry; the health care system; the mobile phone network or the Greek ferry system will provide hours of entertainment.  But I don’t have that time and energy – and I don’t have a secretary (as I remind my 94 year old attorney Dad with his own secretary).

And everything needs a password, a log-in and then a host of “security questions”.  The funniest was this past weekend when I had to answer a series of “multiple choice” questions from three different banking people asking the most obscure questions – no longer your favorite color or mother’s maiden name.

So here’s what I’ve learned in this entire process.

  • First., punch “0” over and over to try and connect with a live person.  Forget trying to go through the prompts hoping to find one that matches what you’re looking for – it’s just not going to happen.
  • Second, try my sister’s trick which is to simply plead ignorance and say that you don’t use/own a computer and therefore can’t do these transactions on-line yourself.  The live person will usually say “No problem, I’ll do it for you”.  Works beautifully.
  • Third, when you’ve reached the end of your patience, as I did with getting two sets of instructions from my mobile phone carrier, turn the task over to someone who still has the strength to persevere – hubby, Wally, retired Marine who loves a good challenge.  I found myself saying to the young phone salesperson “Are you telling me that this IPhone which is “smart” enough to make spaghetti sauce can’t be used anyplace in Europe”.  Yep, that’s what she was saying ’cause Greece is a GM Country – now what does that mean?
  • And finally, keep your sense of humor and expectations very, very low.  Don’t expect to get an answer to your question the first time around but rather you will be referred on and on and on.  Someday you may get an answer if you still remember or care about the question.

“Leaving on a Jet Plane . . . “

Sharing my story with you has given me some wonderful perspective.  So I think I might just go on down to the Reno airport two days early, order a glass of wine and settle back with a good book.  If you want to call me on my fancy new “loaner” IPhone that I won’t know how to work – please try.  Just don’t ask me for a password!

 

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Job Interviews: What To Do After

With a delicious sense of accomplishment, you leave the interview ready to celebrate making it through yet-another interview.  It’s been exciting but also exhausting.  And you’re ready to meet some friends for a glass of wine and tell them the story of how the interview went – especially if it’s for a position you really want.

But wait . . . there’s one more step to take.  And that’s a short “performance-based” followup email and a handwritten thank you note.  Sounds like a lot of work when you’re emotionally you’re ready to relax?  Well, this extra step can (and often does) make the difference in how you are remembered and considered for the position.

Your Follow-Up Email Reinforces Impression

First, send a short email to the individual (or individuals) that interviewed you expressing your appreciation for the interview and covering these three points:

  • Your understanding of the needs of the organization/priorities
  • How you can bring unique value to the organization/ie. meet those needs
  • Your confidence that you would be a good fit for the position & organization

And then don’t forget to express your interest in being hired. Amazing how many people never say that either in the interview or in the follow-up written correspondence.  If you want the job, tell them!

Your Handwritten Note – Icing on the Cake

Second, sit down and write a short, short thank you note on a nice card saying simply thank you for the interview, you feel you would be a good fit and you’re looking forward to hearing from them soon.  Just like our mothers used to make us do . . . it’s a habit that sets you apart from the pack.  And that thank you note always brings a smile because so few people take the time to say a personal thanks.

And . . . think of this.  If they offer the position to someone else who then turns it down (happens all the time) and they are looking at an alternate and they see your note sitting on their desk . . . we always want to stay in front of the decision makers continuing to build a positive relationship.  Try it!

 

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Power of Intention in the Job Search!

Over the last couple of weeks I have been writing about my college-age daughter’s summer internship quest through the streets of New York City.  Barbara’s journey has given me wonderful material for this blog and allowed me to share with you the multiple complex steps of going through an intense job search.  And it’s been at an amazing pace!

What we all can learn from Barbara is the power of intention.  Early on, Barbara knew what she wanted . . . and she was determined to make it happen.  Being a strong “J” on the Myers Briggs Personality Inventory (MBTI), Barbara figured out what she needed to do: when she needed to do it, and then (with a bit of help from Coach Mom) how to move through these steps quickly but effectively. The result . . . a summer internship at a prestigious firm in New York City for the summer.

This is what Barbara did . . . not alone because a savvy job seeker pulls in all the resources they can.  So she had  excellent help from the Career Center at Syracuse University,  New House School of Communication, and late night help from her ever faithful Coach Mom.

It’s a Journey – Not for the Faint of Heart

It’s tough and not for the faint of heart.  But this list of the “must dos” of a job search will give you some ideas if and when you start thinking about a delicious new career chapter for yourself – or maybe for one of those family members who are also itching for a change.

These were Barbara’s 12 job search steps . . .

  • Clarified exactly what she wanted – the who, what, where, when & why
  • Maximized networking contacts & references to open doors
  • Used professional resources and offers of help appropriately
  • Designed an eye-catching resume specific to the PR industry
  • Created targeted cover letters that matched need to value
  • Personalized follow-up emails to ensure a prompt response
  • Complied a “I Can Do” mini-portfolio
  • Rehearsed telephone interview strategies and questions (& debriefed afterwards)
  • Prepared physically, emotionally & mentally for on-site personal interviews (& debriefed afterwards)
  • Sent personal thank you letters after every interview
  • Graciously handled final offers & negotiated hiring terms/days/responsibilities etc.
  • Celebrated!

Is It Worth It?

If you are ready for a brand new career or to take your career up to that next level the answer is a solid YES. But it takes work, perseverance and a belief in yourself that you can make something happen. It might take longer in this tough economy but don’t give up . . . just give it time. And if you get stuck, call me!

 

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Preparing for Behavioral Based Interviews

What is behavioral interviewing?  This relatively new interviewing strategy is based on the premise that relevant past behavior in a work setting can be a very good predictor of future performance in a similar work environment.

It makes perfect sense . . . and for experienced professionals this kind of interviewing allows them to shine by highlighting their experience, accomplishments and expertise through short, powerful stories.

What Does This Mean for Me?

It means that you can relax a bit.  Behavioral based interviews tend to have more of a conversational feel to them.  You’ll see that they flow naturally and logically as the interviewer looks for your concrete examples of what you have done in the past and how that relates to what you could do for them in the future.

A close cousin of these “past-focused” questions are “future-focused” questions which are looking for your ability to handle a new situation.  These are often called competency-based questions because they are looking to future behavior specifically.  You will probably be asked both kinds of questions throughout the interview.

First Step in Preparing for Behavioral-Based Questions

The hiring manager will be asking targeted questions tied directly to the desired knowledge and skills competencies usually detailed in the job description.  So that’s where you start . . . take the job description and yellow highlight the key compentencies they are asking for.

You will usually see they are looking for this five compentencies:

  • specific knowledge
  • demonstrated skills
  • interpersonal skills
  • proven experience and
  • accomplishments in the chosen area

In my next blog, I’ll teach you how to tell a powerful story using C.A.R to illustrate each of these areas.  It’s an easy way to remember and tell an interviewer your career strengths.  You will be surprised how easy it is!

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Job Interviews: What to Do Before

Conducting a successful job search is like running a marathon . . .and my college age daughter, Barbara, is preparing for that next lap.  She aced a telephone interview last week and now moves on to several face-to-face interviews scheduled down in New York City.  Even though these interviews are for summer internships the process is almost exactly the same as applying for full-time employment.  Great practice!

So here we go . . . preparing for a personal interview starts way before you even walk in the door.  “It does?” says Barbara.  “Oh, yes” says Career Coach Mom.  As I’ve coached hundreds of job applicants over the years, I already know that you have a great resume; have reviewed questions you may be asked; prepared several success stories and taken the extra step of complying a career portfolio that you can leave with the interviewers.  But there is more . . .

5 “Must Dos” Before the Interview

Here are my five “must dos” to ensure that you are feeling fully prepared, rested and at the top of your game for those face-to-face interviews. Don’t take it lightly – this is part of a successful job search strategy.

  1. Confirm where the interview will be held (address, office number etc.).  And then make a trip over a couple of days ahead to make sure you know how to get there – subway stops, freeway exits, street numbers etc.  Nothing is worse than finding yourself lost and then running late to the interview!
  2. Plan your evening before your interview carefully.  Keep it low stress and make sure to get to bed a bit early.  Relax but stay focused on the next day.  Try not to get distracted or distressed by other issues or concerns – those can wait for now.
  3. Leave yourself at least double the amount of time you think you need to travel to the interview.  You never know what can happen – road construction, traffic jam, subway delays etc.  You will be much more relaxed knowing you have a wide cushion of time.
  4. Arrive at least 20 – 25 minutes early to give yourself time to check out the waiting area; zip into the restroom to freshen up; turn off your cell phone and then to be ready when they call you.
  5. Breathe! And smile . . . let your natural style and personality shine through.  The bottom line is that your ability to positively connect with the interviewers is going to make or break the interview at this point.  And at this point, you will be so glad that you feel good; you look good and you know that you are are right on target with your answers and follow-up questions.

Once it’s all done, celebrate.  Treat yourself and your support team to a nice dinner, glass of wine or maybe a day off from the job search.  Enjoy – you’ve worked hard for it!

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