Tag Archives: transition

Acing a Telephone Interview

In my blog postings over the last  two weeks, I’ve been sharing ideas and tips on how to best apply, interview and secure a competitive job offer.  My most recent inspiration is coming from daily phone calls from my college age daughter, Barbara, who is pursuing PR internships in New York City for this upcoming summer.

Barbara doesn’t allow any “grass to grow” under her feet.  She is beautifully organized; goal oriented and very persistent.  Thank goodness I’m an experienced career professional but even I have a hard time keeping up with her especially trying to help edit cover letters at 11:00pm!  But you can’t argue with success when she’s getting positive responses back within just days.

So here we go . . . now I’m helping her prep for a telephone interview scheduled for tomorrow morning.  My “go-to” reference on preparing for all kinds of interviews is Job Search Magic, Susan Whitcomb, 2006.  It’s simply the best resource on how to psychologically, physically and mentally prepare for a telephone or personal interview.

Here’s my favorite list taken in part from Whitcomb’s “Dozen Must-Do’s in Telephone Interviews”.  I’ll be passing them on to Barbara when she calls me late, late tonight.  These are great tips for all of us to remember.

  • Set up a very quiet place without interruptions (no dogs barking!)
  • Convey warmth, friendliness and professionalism in your opening.
  • Ensure you have a good phone connection (use a head set if possible).
  • Listen closely – try closing your eyes to really concentrate.
  • Use SMART stories to give concise answers.
  • Be aware of your voice especially if it is too soft.
  • Shorten up your responses – don’t go on & on.
  • Expect the unexpected (a role play, case example etc.).
  • Take notes but don’t let writing things down distract you.
  • Always ask for the job if you really want it!

The best part for me is being able to coach Barbara in my area of expertise to be the very best she can be.  My business tag line has always been “Powerful Partnerships for Powerful Results”!

 

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Creating a Portfolio for Job Interviews

My college age daughter, Barbara, was way ahead of me on this one.  Just last week she had sent out close to 20 cover letters requesting interviews for summer PR internships.  She had designed a one page resume that really sparkled and then wrote a personal cover letter for each place to capture the value she would bring to the organization.  She sent them out all within three days and even carefully timed them to drop in the hiring manager’s email box first thing in the morning.

Whatever she said seemed to work – she got four interview requests almost immediately as well as several other inquires for more information.  After the first flurry of responding back to each person, she is nowpreparing for the first phone interview and then will be off to New York City for several face-to-face interviews.

And here’s where she was ahead of me . . . by this afternoon she was already at the printer having several career portfolios copied and bound.  She had selected which documents were most valuable to include (writing samples; two letters of reference; resume etc.) and knew to keep it simple, clear and concise.  She had some business cards made up as well.  You could hear the confidence in her voice as she knew that these marketing tools would be the “icing on the cake”.

Why go to this much effort?  Not many people do but the really savvy job seekers know that it’s well worth the effort.  After all, interviewing for full-time employment; an internship or even a volunteer position is all about marketing yourself.  And walking into an interview prepared with a portfolio that has been customized for a particular position sends a strong message that you’re prepared, self-confident and ready to work.  And bottom line . . . your portfolio provides tangible proof that you are who you say you are – that speaks to your authenticity and credibility.

One of my more popular training courses is “Building a Powerful Career Portfolio” which takes people through the process of complying a career portfolio and then into practicing how to share a portfolio with a hiring manager for maximum impact.  Social media has embraced this message as well.  Your LinkedIn profile, personalized website and on-line presence are essentially the same thing.

But the real benefit to your career portfolio is the acknowledgement that you’ve done some wonderful things over the years (we tend to forget) and that psychological boost feels really good going into any kind of interview.  Plus, it’s great fun to show off to your older brother!

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Cover Letters: Keep Them Simple But Targeted

It can be tempting to minimize the importance of writing a well-thought-out cover letter.  After all, when you’re done writing or rewriting your resume over and over again you are just eager to get it out in circulation.

Slow down and remember that your cover letter is just as important as your resume.  Without it, your reader may never look at your resume.  But with a clear and concise cover letter your potential employer or networking contact becomes interested in learning more about you.  That’s what you want.  And hopefully, your reader is also motivated to invite you to discuss the position further or to come in for a formal interview.  Bottom line . . . your cover letter opens up doors for you to move to that next step in the hiring process.

Keep It Simple & Targeted

But you don’t have to start from scratch.  Use the hard work you put into your resume to identify what makes you unique and valuable to this specific employer for this specific position. Note that I’m saying “specific”.

Your cover letter must be very targeted.  It should clearly tie in your qualifications, skills and talents to what this potential employer is looking for – their needs at this time.  You are positioning yourself as their best solution.

Keep it simple by remembering that your cover letter just needs to do these five things:

  1. Introduce Yourself
  2. Capture the Reader’s Interest in You
  3. Highlight & Link Your Qualifications to the Needs of the Reader
  4. Identify the Clear Value You Will Bring Upon Hire
  5. Motivate the Reader to Call You!

An excellent resource is “Cover Letter Magic, 3rd Edition” by Wendy Enelow & Louise Kursmark, Career Masters Institute, 2007.  I use this book all the time because it gives a clear road map (with six steps) on how to identify your key selling points; condense them into strong summary sentences and then how to integrate them into customized cover letters.  Almost makes it easy to do!

 

 

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Fire & Ice Again in Northern Nevada

I’ve been writing about resiliency, hope and optimism in this blog weaving in real life stories.  Here is another example of how our routine lives can suddenly be changed forever.  Here’s what happened.

Fire . . . just when we thought Northern Nevada was through with its share of community crises another huge wild fire hit Reno last Thursday afternoon, January 19th. The winds were blowing at 80 miles an hour with gusts of over 100 miles an hour – not terribly unusual for our upper desert.  But one accidental spark over in Washoe Valley was enough to begin a fire that burned 3,700 acres of rugged sagebrush; ranch land, horse pastures and 20+ houses.

As a wall of fire crested the ridge right above our local high school and just down from our house my husband and I zipped over to help our good friend, Yvonna Estep, evacuate her home.  Within minutes Yvonna, along with all her neighbors, was packing up her dog, cats and personal belongings into her car as the police were going door to door enforcing the mandatory evacuation.  We left a hastily scribbled note on the door saying the house had been evacuated – important for the final sweep.  As for us there was no time to waste . . .

Ice . . . the irony was that it was snowing so hard on the Donner Summit that it was difficult for the California Interstate Fire Services to make it over the mountains to help Reno.  After all, fire trucks usually don’t carry snow chains.  I never heard the end of the story but I’m sure they finally made it – they always do.

So later that night, over a glass of wine, we huddled around the news to learn that temperatures had dropped and with the beginning of a snowstorm down here in the valley the fire was being contained.  It took another full 24 hours for the highway between Reno and Carson City to be reopened up for local residents to return to their homes.  When I drove through on Sunday morning the rebuilding had already begun.

This is our 5th major community crisis for Northern Nevada in as many months.  We’ve been on national news too many times.  But no doubt Nevada is resilient and will rebuild.  That’s hope and optimism.  And there’s truly never a dull moment in Northern Nevada.

 

Posted in And a Bit More, Inspirational Leadership, Navigating Change, Personal Development, Your Time & Energy | Tagged , , , , , , , | 1 Comment

New Choices in the New Year

I caught the newspaper headline just as I was zipping out of the gym early this morning . . . “New Choices in the New Year”.  I like it!  That headline captures the spirit, hope and energy that as a professional coach I hope to bring to all my coaching and training clients.  It speaks to recognizing our own personal power in creating a future that we truly want at this time in our lives.

And that’s what we’re all thinking about this first week of January as the new year gets underway.  It may be a renewed commitment to a regular exercise schedule; healthier eating; more sleep; better time and energy management or a different career path.  This is a natural time to look back over the past year to see what has worked well and what hasn’t; what changes need to be made to move forward and then to use that wisdom to proactively plan for a “prosperous new year”.

The Power of Choice 

Let’s be honest and recognize that it’s all about choices . . . and it’s all within our personal power.  Everyday we make multiple choices – some move us closer to our positive year-long goals but other choices are made when we are hurried and stressed.  These are the choices that often distract or even derail us from what we really want in our lives.  It can be tempting to blame these poor choices on other people or outside circumstances but in all honesty we always have control over how we respond to these situations – even though we may not want to admit it.

Slow Down to Make Good Choices

So what’s the secret to making good choices for ourselves?  Bottom line . . . slow down and think about your choice before you commit yourself.  Make it a habit.  Push the pause button and think about how this choice may support or distract you from a higher priority goal.  That brief pause gives you a chance to think before acting.

But since daily life does move fast, don’t be too hard on yourself for making a few snap choices that you later find yourself regretting . . . it happens to all of us.   The good news is that as we get older and wiser that pause button gets much easier to push!

 

 

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