Kit Prendergast, PCC
Kit brings you a wealth of expertise and experience as well as a wonderful spirit, energy, and a gift for inspiring you to create the life you truly want for yourself.Kit's Tips & Books
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Category Archives: Inspirational Leadership
Polish Up Your First Impression!
Are you getting a bit sloppy? Are you taking your professional image more for granted these days? It’s easy to do when you have been in business or at the same job for a number of years. But it is a mistake. First impressions make a difference each and every time. And it’s not just how we dress but how we shake hands; introduce others, our eye contact and how we listen and engage others in conversation. Our body language sends a powerful message to others and signals them as to whether they can trust us, like us and ultimately if they should do business with us.
Watch Others at a Networking Event
Try this . . . at your next networking event stand back and just watch the folks in the room. Watch for those that others seem to gravitate toward. There is an energy, an enthusiasm and a synergy in the conversation. What is that individual doing that is obviously appealing to others? What can you learn from them? My guess is that folks would say they feel comfortable and acknowledged – in other words – they feel connected and “safe” to just be themselves.
Wow, now that is a gift! To be able to create that sense of positive feeling with others (and with strangers too) is pretty impressive. Is it hard to do? No, not really if you are willing to honestly assess your weak spots and then actively take action to smooth out the rough edges if you’ve gotten a bit sloppy over the years.
Making That First Impression Count
During my 6 1/2 years of living in Norway (my husband was assigned to NATO), we attended many international dinner parties and social events. I learned that I could find something in common with just about anyone even if they didn’t speak English well and I didn’t speak Norwegian, German etc. It was a challenge at first but became a well-practiced skill and actually quite fun. Here’s three of my favorite “lessons learned” on how to make a great first impression.
- Practice how to meet someone gracefully – shaking hands, eye contact, remembering names.
- Practice engaging a stranger in simple conversation – listen, ask questions, be interested.
- Practice connecting with others by finding interests in common – “bridge topics” – pets, travel etc.
This is professional development that you can do on your own. It’s all those basic manners that our mothers were always teaching us and that hopefully we’re passing on to our own kids. Enjoy!
Multi-Tasking & Multiple Mistakes
Mistakes happen. Sometimes it’s unavoidable but I’m stuck by how often we make mistakes simply because we are distracted by thinking of several things at once. Somehow, the idea of “multi-tasking” became the buzz word a few years ago for being a superior performer. “Ability to multi-task” became a common job interview question and key criteria for hire. If we were able to master running from task to task we were suppose to be better than our colleagues. An interesting skill but is it really effective or even efficient?
Nine Minutes to Refocus
Step back and watch yourself on a typical busy day. What happens when phones are ringing, people are coming by your office, your computer screen is flashing and the cell phone is beeping at you. Yes, you can jump back and forth but your ability to concentrate is greatly reduced. The research (and our own observations) show clearly that it actually takes between 9 – 15 minutes to refocus to your original place when you have been interrupted. Sometimes, that’s perfectly fine for simple tasks but for anything that needs concentration, creativity and focus that’s a lot of time trying to get back to where you left off. The ripple effect is significant . . . we make more mistakes; feel more stressed because we’re not getting anything done well and the sense of enjoyment on a job well-done is often gone.
Five Ways to Avoid Multi-Tasking
Resist the temptation to multi-task by practicing concentrating on one thing at a time – especially anything that is important to your work and your employer. Be truly present in the moment by doing these five things:
Know when you are at your best during the day (morning, afternoon, evening, late night).
“Chuck” your time by setting aside blocks of time to concentrate on certain tasks.
Don’t read your email early in the morning (it will distract you!).
Be more realistic about how much time a task will actually take.Close your eyes when talking on the phone (you will naturally be much more present).
And finally (my favorite) take at least 3 things off your “to-do” list today. You can’t do it all and that’s okay!
Consulting with Your Colleagues
As I was driving into my office this morning, I found myself appreciating my network of professional colleagues here in the Northern Nevada area. They feed my soul; create synergy for new ideas, support me when life is in a whirlwind and challenge me to stretch and grow. And I do the same for them.
Easy to Get Isolated
It’s easy to get isolated when you own your own business. This is especially true when you are a sole proprietor and are in the human services field – coaching, training, consulting, counseling etc. If you have your own office or are working from home it’s easy to not see or even talk to your colleagues for several days. And interestingly, this isolation often increases the longer you are in business. We can get complacent – taking relationships for granted.
It Takes Work
It takes work . . . to reach out and connect regularly with your colleagues when times are both busy and when it’s a bit slower. And it also takes a commitment of time, energy and money.
I have owned my own training & coaching business for over ten years and have a wonderful multi-disciplinary network in this Northern Nevada community. I’ve worked hard to build these relationships and it’s often involved taking a leadership role in the organization. Leadership is a great way to meet the “movers & shakers” and to become known.
For now, this is what is working for me. I am an active member in my two professional associations (ASTD training & NPCA coaching); belong to two business organizations (Chamber of Commerce & WIN) and one volunteer community organization (that feeds the passion).
I also try to bring colleagues together often – usually over coffee – to just talk and share ideas on how we can help each other succeed in our own professional businesses. The exchange of wisdom, experience and expertise creates a wonderful synergy. I always feel energized and inspired afterwards!
Set Time Aside Each Week
So here’s an idea . . . set aside some time each week (yes, weekly!) to stay connected to your professional network. Friday mornings are the best for me. Pick up the telephone and call one or two colleagues. Find out what’s new with them and always be thinking how you could help them achieve what they are working on.
Let them hear your voice – and you hear them. It’s good for your business and for you personally as well. So now I’m off to meet a favorite colleague for a quick lunch. What a great way to end the work week!
Posted in Career Tips & Strategies, Inspirational Leadership, Your Time & Energy
Tagged business, coaching, energy, Leadership, Networking
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A Powerful Question to Ask Yourself
In all the years of being a professional coach, I’ve used numerous “powerful” questions to help clients discover and clarify their personal and professional strengths. But there is one question that really captures it all. And that is “When are you really at your best?”
I ask clients to think about that question – not to hurry – and to come back to our next session with three or four stories that capture a picture of themselves at their very best. The stories will have a theme through them – a red thread – that tells us what comes together to bring out the best of themselves. These are natural talents that are coming together and over time have often become career and life strengths.
People, Ideas or Things
These themes fall into three interest areas: an interest in people; an interest in ideas or an interest in things. For myself, I have always gravitated toward work with people in some capacity. When I ask myself this powerful question, I always come back to involvement with people during significant life and career transitions. That theme has always run through my years as a Masters level social worker; an adult, child & family psychotherapist; my community volunteer work, and now as a corporate trainer and a professional career/life coach.
Now It’s Your Turn to Ask
Leave the Laptop Home!
It’s that wild moment before I dash out the door with family in tow for a long-awaited family vacation. We’re used to that last minute dash from our years of living in Norway and traveling all over for both work and fun. But it’s always a bit crazy trying to remember if you packed the toothbrushes, extra shorts, grabbed up the money and remembered all the bits & pieces of work that needed to be tied up. And this time . . . the laptop stays behind.
Giving Yourself Some Space
Sometimes I take the laptop and the technology with me on travel but more and more now I choose to leave it all behind. From experience I know that as soon as I log-in my mind clicks back to a “to-do” list and I’m back in the work mind-set.
But I need space to rewind . . . I love owning my own business and the joy I get from both coaching and training. But when I give myself permission to take a break I know that I’ll come back refreshed and wonderfully energized for work. So for now the laptop will sit here on the home desk getting a well-deserved break as well. See you all in a week!
Posted in And a Bit More, Inspirational Leadership, Your Time & Energy
Tagged Emotional Intelligence, energy, happiness
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