Tag Archives: Leadership

Get Noticed…Get Referrals

Get Noticed . . . Get Referrals: Build Your Client Base and Your Business by Making a Name for Yourself, by Jill Lublin, McGraw Hill, 2008.

Lublin is a master at helping business owners like us build our businesses through the art of nurturing relationships and encouraging referrals.

She brings a wonderful energy and a wealth of experience to her workshops and books. I had the opportunity to travel to the California wine country to take one of her courses with my colleague and media extraordinaire, Judith Harlan. We both took away a huge amount of information to apply to our businesses and a bottle or two of wine tucked in the back seat.

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Enchantment

Enchantment: The Art of Changing Hearts, Minds, and Actions, by Guy Kawasaki, 2011.

Is it possible to convince people to dream the same dream that you do and then to inspire them to invest their hearts, souls & actions into making that dream a reality? That’s tough for any experienced leader to do.

But Kawasaki tackles this challenge in a most unique way. He believes that any of us can “enchant others” into making positive, sustainable changes in their own lives and in our global world. Examples include initiating a major social change, launching an innovative product or taking your company to that next profitable level.

Is that too unrealistic? Maybe not . . . as I read further, I realized that this is exactly what great world leaders and the most successful entrepreneurs do – they enchant others to believe in causes bigger than themselves. And we all benefit as a result. It’s a fascinating book!

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To Delegate or Not? A Struggle for Leaders

To delegate or not? Delegation is one of biggest challenges for a leader in today’s work world.  With work loads increasing, more complex problems to solve and fewer staff to cover the bases it’s no surprise that anyone in a leadership role (managers, supervisors, team leads etc.) struggle with the who, what, when, why and how of delegating wisely.

Why is it so hard? 

As a executive coach, this is what I hear from both experienced leaders and emerging leaders in both corporate, government and non-profit business environments.

  • It takes too much time for me to explain it.
  • I’m not sure it will be done right.
  • I could do it faster, easier, cheaper etc.
  • If someone else does it – maybe I’m not needed as much.
  • I don’t want to bother people – they’re already working hard enough.
  • I don’t want to be self-important. (Jimmy Carter carrying his own suitcase)

Getting In Our Own Way

So the bottom line is that we often get in our own way.  Are we a perfectionist? No one else can do it as well as me.  Or do we delegate too much to one person that we trust but then others don’t get a chance. Are we concerned that if the other person does a great job that maybe – just maybe – we will be working our way out of a job.  Or maybe it’s simply the rush we get from being that “go-to” person all the time even if it means working 24/7.

Those are important questions to ask ourselves.  Are we actually the biggest obstacle to ourselves because we can’t get out of our own way?

What does a good role model look like?

Interesting, leaders often mention that they haven’t had a good role model in delegating over the years either from parents, colleagues or bosses.  So in a great round robin discussion these 7 qualities were identified by experienced leaders as critical for a “ideal delegator”.

  • They create a “culture of delegation”.
  • They create a “culture of mutual trust”.
  • They plan ahead so they aren’t “dumping” tasks on others.
  • They delegate “results” not just “activities”.
  • They delegate both important and maintenance tasks as well.
  • They have confidence in their staff and want to utilize their staff’s strengths.
  • They are truly committed to growing & developing their staff.

So how do you measure up? Are you willing to get out of the way and let others grow, develop and succeed?  If so, you will be delightfully surprised how it will help you be more productive, manage your time and energy better and ultimately provide greater benefits to your own company.  And the icing on the cake is less stressLet me know how you are doing!

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“The Art of Political Conversation” A Unique Workshop

What fun!  I was invited to speak on KJFK 230 AM this past Saturday morning, Sept. 29th, on “The Art of Political Conversation”.  Chip Evans and his co-host Verita Black Prothro are anchoring a progressive talk radio show “Get Real, America!” every Saturday morning at 9:00am dedicated to opening the conversation in Northern Nevada  on progressive issues and concerns.

Chip and I are an experienced political training team.  We have been working with the Nevada Democratic field organizers since 2004 on all aspects of leadership and political activism.  For this political cycle, we are offering our evenings and weekends to meet with  community groups and field organizers to teach the fine art of engaging in a political conversation without being triggered.  And that’s not easy in this political climate!

This is a fast moving, interactive 1 1/2 hour skills-based workshop. Participants get hands-on practice in these state-of-the-art communication skills.  And what Chip and I enjoy most is the feedback we get from the college students, Republicans turned Democrats and the many, many dedicated volunteers willing to spend their free time working on behalf of progressive values and condidates.  After every workshop, they tell us they have more confidence and more concrete tools to engage in that next conversation at the door, on the phone or with their Republican brother-in-law at Thanksgiving dinner.

 

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Quiet Leadership

Quiet Leadership: Six Steps to Transforming Performance at Work, by David Rock, HarperCollins Publishers, 2006.

I’ve had this hidden gem of a book tucked up on my bookshelf for several months. I recently pulled it out after both reading and listening to Rock’s more recent book, Your Brain at Work 2009. In both books, Rock helps us understand how our brains really do work (or don’t) and how this understanding can enhance our own performance, reduce unhealthy stress and allow us to enjoy our lives even more. In Quiet Leadership, Rock speaks directly to anyone in a leadership position and challenges them to get out of the way and let others do what they were hired to do – think!

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